What services do ProSweep offer?
What services do we offer? Here at ProSweep, Devon’s professional Chimney Sweep you can rest assured that we will take care of your chimney sweep in a safe and efficient way. As an extra peace of mind we have been approved by Devon County Council’s trading standards and we can confirm that we are proud members of their Buy With Confidence scheme, not many sweeps meet the high standards of services set by them.
When we do a chimney sweep we use various wire and polypropylene brushes to clean part of your chimney. Using a special industrial Micro- filter Vacuum that we run constantly throughout the sweep we catch even the tiniest dust particles; we leave your chimney clear and safe to use. After our clean, you can safely heat your home knowing that a highly trained Chimney Sweep has meticulously inspected, cleared and cleaned your chimney.
We also take care of wood burners and flues aswell, so if you need yours cleaned you have come to the right place. We believe in 100% transparent pricing, the price that we quote is the price that you will pay so there will be no nasty surprises.
At ProSweep we are professional chimney sweeps and this is our full-time business, we do not sell logs or coal, we are not builders or roofers that do a bit of sweeping when quiet. When we sweep your chimney our aim is to get you the best chimney clean possible: we sweep to a high standard and not to a low price!
Why choose ProSweep for your professional chimney Sweep?
- Thorough chimney cleaning with a HEPA filtration vacuum cleaner
- Chimney inspection & survey
- Cleaning service of Rayburn, Aga stoves
- Smoke draw test for solid fuel & gas type chimneys
- Flue surveys
- Discounts for regular customers
- CCTV inspection with specialist chimney camera
- Removal of vermin such as Birds & Squirrels
- Chimney Certificates of Cleaning Issued
- Stoves repaired, refurbished and parts replaced
ProSweep offer premium services without a premium price tag, we are cheaper than you may think.
Key Collection & Return – from £20
Collection of property keys from designated location prior to and return after chimney sweeping service.
Certain times of the year are very busy for us, such as autumn, spring and especially Christmas so please be prepared to be patient! We will do our best to take care of you as quickly as we can, but at times of high demand there may be a delay in returning your call. During the summer months we naturally not so busy so please consider getting your annual sweep or clean booked in at this time of the year if you can. In the meantime we really look forward to hearing from you soon.
Payment
Payment is due at the end of each appointment. Card payment is our preferred method of payment, we are also happy to accept cash or cheques. Only pre-arranged accounts will be invoiced all others payment on the day upon completion.
Cancellation
If you have to change or cancel our services please give as much notice as possible. We have allocated time in our day specifically for you and late notice cancellation may mean we cannot re-book. We may have turned away other customers if we have a full day. We will charge a £50 fee in the event of a cancellation is made within 48 hrs of your appointment and we have not been able to re-book your allocated slot.
We reserve the right to charge a £50 fee in the event that no-one is home when we attend the property and/or we cannot gain access/ or if we find the appliance cannot be swept or a dangerous install.